1. Introduction

The Hada Filler LTD (company number 16480544), registered at 75 Westerley Lane, Shelley, Huddersfield, England, HD8 8HP, provides goods through the website thehadafiller.com (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your purchase of our products and your use of the website. By placing an order, accessing or using this site, you agree to be bound by these Terms.

2. Definitions

  • Consumer: individual purchasing products for personal use (not business).

  • Distance Contract: purchase made online from retailer to consumer.

  • Goods: hyaluronic acid dermal filler and associated products sold on our site.

3. Ordering & Acceptance

All orders are subject to availability and confirmation. When your payment is processed, we will send an order confirmation email. This does not constitute acceptance of the order. Contracts are formed when the Goods are dispatched.

4. Price & Payment

Prices are as shown on the website at time of order. Payment must be made in full before dispatch. We accept major debit/credit cards and PayPal (or other listed payment methods). All prices include applicable UK VAT unless otherwise stated.

5. Delivery & Risk

We aim to dispatch orders within [specify timeframe] working days. Delivery costs are shown at checkout. Risk passes to you when the Goods are delivered.
Where applicable, Goods must be delivered to the following address unless otherwise agreed in writing:

The Hada Filler LTD
75 Westerley Lane
Huddersfield
HD8 8HP
United Kingdom

A Delivery Policy will be made viewable on the website, outlining delivery timescales, shipping costs, international shipping terms (if applicable), and any restrictions.

6. Right to Cancel (14-Day Withdrawal)

Under UK/EU consumer rights laws, consumers may cancel Distance Contracts within 14 calendar days from receipt of Goods. To cancel, you must notify us in writing (e‑mail or contact form). Once we receive the returned Goods in unopened, resalable condition, we will issue a full refund within 14 days of receipt. You must return items at your own cost unless the Goods are defective.

7. Refund & Return Policy

  • Money-back guarantee: If you are not satisfied, return unopened Goods within 14 days for a full refund.

  • Faulty or defective Goods should be reported within 30 days. We will repair, replace or refund as appropriate under UK statutory consumer rights.

  • We do not refund for opened or used Goods unless faulty.

8. Cancellation of Order

If you wish to cancel before dispatch, notify us immediately. If confirmed before Goods are sent, you will receive a full refund. Once dispatched, the 14-day return policy applies.

9. Consumer Data Privacy Policy

We are committed to protecting your personal data. We will collect, process, and store your information in accordance with our Consumer Data Privacy Policy, which is viewable on the website. This policy explains:

  • What data we collect

  • How we use it

  • How we store and protect it

  • Your rights under the UK GDPR and Data Protection Act 2018

10. Intellectual Property

All content on the Website—text, images, logos, designs—is protected by copyright and other intellectual property rights. You may not reuse any images or content without express written permission.

11. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect or consequential losses, including loss of business, revenue, profits or goodwill.

  • Our total liability for any breach is limited to the amount you paid for the relevant Goods.
    Nothing in these Terms restricts statutory rights relating to defective goods.

12. Governing Law & Jurisdiction

These Terms are governed by English law. Any dispute will be subject to the exclusive jurisdiction of the English courts.

13. Changes to Terms

We may update these Terms from time to time. The current version will always be available on the website. Continued use of the site after changes constitutes acceptance of the new Terms.

14. Age Restriction

You must be 18 years of age or older to use this Website or purchase from us.

By placing an order, you confirm that:

• You are at least 18 years old
• You are legally permitted to purchase the products
• Any information you provide is accurate and truthful

We reserve the right to refuse or cancel orders if we believe this requirement has not been met.

15. Contact Details

If you have any questions or wish to exercise your rights under these Terms, please contact:

The Hada Filler LTD
75 Westerley Lane
Huddersfield
HD8 8HP
United Kingdom
Email: info@thehadafiller.com